ProtoMon alerts

Tags: protomon, monitoring April 25, 2011

While the most important feature of any server monitoring software is to monitor your servers, the second most important one is to notify the system administrator about any failures. ProtoMon can handle this quite well. It supports different types of alerts and can fire them in almost any combination. Double-click any monitor in the list and switch to the Alerts tab to configure its alerts.

ProtoMon alerts

Here how the alerts work. When some monitor changes its status from normal to failed, ProtoMon can generate any of the following alerts: show a pop-up notification window, play a sound, send a notification e-mail message to multiple recipients, or launch some application. If the Consequent Failures option value is greater than one, the software will wait for the specified number of failures in a row, before generating the alert. This allows you to have precise failures statistics, but receive notifications only if monitor remains down for the significant period of time.

By default, you will not receive any additional notifications about failures. Because it's quite annoying to keep receiving the e-mails and closing the pop-up windows when you already know about the failure and trying to fix it. So if you received a single failure notification - your server is still down. To get the repetitive notifications while your server remains down, check the Repeat the alerts option and specify the desired interval.

When the monitor changes its status from failed back to normal, ProtoMon will generate the alerts too. It can send an e-mail message, or launch some application. You can specify the different applications to be launched on monitor failure and recovery.

You can use the program's Preferences dialog to specify the general settings for the e-mail, sound, and launcher notifications. Also you can override these settings for any particular monitor using the Override Settings buttons (see the screenshot above).